At Alojanova.pt, we offer a wide variety of shampoos and hair treatments for all hair types.
We have options for dry, oily, normal, damaged, colored, anti-hair loss, anti-dandruff hair, and more. Browse our categories and find the best for your hair!

In each product description, we provide detailed information about the hair type and specific needs that each product meets. If you have any questions, our customer service team is available to help via email.

Delivery time depends on your location. For mainland Portugal, the estimated delivery time is 3 to 5 business days . For the Azores and Madeira, the delivery time can be 7 to 15 business days . You will receive a confirmation email with tracking information once your order has been shipped.

We accept the following payment methods:

• Credit card (Visa, Mastercard)
• Multibanco References
• MB WAY

Yes, you can cancel or change your order within 24 hours of purchase confirmation, as long as it has not yet been shipped.
Please contact our support as soon as possible to make changes.

Yes, we offer free shipping on orders over €35 for deliveries within mainland Portugal. For regions outside mainland Portugal, the shipping cost will be calculated at checkout.

Once your order has shipped, you will receive an email with a tracking number. You can use the number on the carrier's website to track the status of your delivery.

Yes, we accept returns up to 14 days after delivery, as long as the product is in its original packaging and shows no signs of use. If you wish to return a product, please contact us for guidance on the process.

We offer a variety of vegan and cruelty-free products. Please check the product description for specific details.

You can contact our customer support team via:

• Email : alojanova@gmail.com
• Live chat on website
• Telephone : +351 262 061 239

We currently only ship to mainland Portugal, the Azores, Madeira and Spain. However, we are working to expand our delivery services to other countries.